Data protection pursuant to Article 13 GDPR

We are committed to respecting your privacy. This Privacy Policy explains how we will use any personal data, please read it carefully. You can contact our Data Protection Officer by phone or by email:

M: +43 664 60177 5790
E: datenschutz@oesb-gruppe.com

Data Protection Officer

If you have any questions about the collection, processing or use of your data, about access, rectification, blocking or erasure of data or about the withdrawal of your consent, please contact us by post:

ÖSB Consulting GmbH
Obere Donaustraße 33
1020 Vienna, Austria

officewien@oesb.at

Personal data

When you submit personal data electronically through our website, such as your name, email address, postal address or other personal details, we will process it only for the stated purpose, and will store it securely and not share it with third parties. Our provider automatically collects information such as the browser software, operating system, referring page, IP address, time of access etc. and stores this on the web server. This information cannot be attributed to any specific person without validation against other data sources, and we do not subject it to further analysis unless our website is used illegally.

Comments and data submitted in forms

When website visitors voluntarily post comments or complete forms, the data they enter is stored along with their IP addresses. This is done for security reasons in case visitors post illegal content (libel, left or right-wing propaganda, hate speech etc.). In such cases we have an interest in the writer’s identity.

Cookies

Cookies are small text files used by a web page to store information about the user on their computer while they visit our website. Cookies help us to establish how many users access our web pages and how frequently they do this, and also provide pointers for improving the usability of our content. We use session cookies, which are stored only while you are using our website, as well as persistent cookies that save information about repeat visits. The purpose of our use of cookies is to optimise user experience and to recognise visitors when they come back to the site, allowing us to present an attractive website with interesting content. Persistent cookies only contain an identification number. We do not store your name, IP address or similar information. We do not create individual profiles based on your usage patterns. You may use our website without accepting cookies. You can set your browser (Chrome, Edge, Firefox and others) to disable cookies, or limit acceptance to specific websites, or to prompt you each time a cookie is sent. You can also delete cookies from your hard drive at any time. Please note, however, that this might restrict the way in which the website is presented and can be used.

In addition, our website uses cookies from the third-party provider Matomo, which allows web analytics of user behaviour. The user data collected in this way enables us to improve the quality of our website and its content. The data is anonymised by a technical process and is not stored along with other personal user data. The cookies are stored for 90 days.

Matomo

Our website uses Matomo, a web analytics service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo stores cookies on your device, which enable us to analyse your use of our website. The information collected in this way is stored exclusively on our server and includes:

Two bytes of the IP address of the user system accessing the website
The accessed web page
The website from which the user accessed the viewed web page (referrer)
The sub-pages that are accessed from the viewed web page
The length of time spent on the web page
The frequency of accessing the web page.

Our website uses Matomo with the setting “Anonymize Visitors’ IP addresses”. This processes IP addresses in a truncated form, thus ruling out any way of tracking personally identifiable information. The software is configured so that the IP addresses are not stored in full, two bytes of the IP address are masked (e.g. 192.168.xxx.xxx). In this way, it is no longer possible to associate the truncated IP address with the visiting device. The IP address sent by your browser via Matomo will not be merged with any other data we collect.

You can prevent analysis by deleting existing cookies and disabling the storage of cookies by changing your web browser settings. Please note, however, that doing this may prevent full use of this website’s functionality. You can change the settings below:

You may choose to prevent this website from aggregating and analysing the actions you take here. Doing so will protect your privacy, but will also prevent the website owner from learning from your actions and creating a better experience for you and other users.

Your visit to this website is currently being tracked by Matomo web analytics. Uncheck this box to opt out.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Matomo is an open source project by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Further information on data protection can be found in Matomo’s Privacy Policy.

Google Maps

This website uses Google Maps to display mapping information. During the use of Google Maps, Google also collects, processes and uses data on the use of its map functions by visitors to these websites. For more information about Google’s processing of data please see its Privacy Policy at https://policies.google.com/privacy?hl=en-UK. You can change your settings in the Safety Centre to manage and protect your data.

Information on the use of social plug-ins

We use social plug-ins (hereinafter referred to as “buttons”) on this website for the social networks LinkedIn, Facebook and YouTube. When you visit the website, these buttons are disabled by default, which means no data is sent to these social networks without intervention by the user. Before the buttons can be used, they must be enabled by clicking them. The button remains active until deactivated or the cookies are deleted. After activation, a direct connection is established with the social network server. The content of the button will then be transferred directly from the social network to the browser and integrated into the website. Once a button has been activated, the social network can start collecting data, regardless of whether the user interacts with the button. If a user is logged into the social network, their visit to this website can be linked with the user’s respective user account. A social network cannot be linked with other websites until the corresponding button is activated there. If a user is a member of a social network and does not want the information that is collected during the website visit to be linked with their stored membership data, they must log out of the social network before activating the buttons of the social network. ÖSB Consulting has no influence on the set of data that the social network collects through its buttons. The purpose and scope of data collection and further processing and use of the data by the social network, as well as any related rights and setting options to protect users’ privacy, are detailed in the privacy policies of the respective social networks.

Consent and right of withdrawal

Where your consent is required in relation to the processing/use of your personal data, we will only process/use that data after you have explicitly given your consent. When you give your consent you confirm that you are 18 or older, or that your legal representative has given their consent. You have the right to withdraw your consent at any time by emailing officewien@oesb.at. If you withdraw your consent, any data stored so far will be anonymised and subsequently only used for statistical purposes without being associated with your person. The withdrawal of consent does not affect the lawfulness of processing based on consent given prior to being withdrawn.

If you want to receive the newsletter offered on our web pages, we need you to provide an email address as well as information that allows us to verify that you are the owner of this email address or that the owner of the email address agrees to receiving the newsletter. We do not collect any other data. You may withdraw your consent for us to store and use this data and email address to send the newsletter at any time.

Contact

If you contact us by email, the data provided will be stored by us for the purposes of handling your enquiry and any subsequent queries for two years. We do not forward this data without your consent. The lawful basis for this processing is laid down in Article 6(1)(b) of the General Data Protection Regulation (GDPR).

Right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability and right to lodge a complaint with the data protection authority

You can exercise your right of access, right to rectification, right to erasure, right to restriction of processing and your right to data portability at any time. To do this, please contact us at officewien@oesb.at. Please find an overview of your rights below:

Right of access: We will inform you about the personal data we have stored upon receipt of your request. For more information please refer to Article 15 GDPR.
Right to rectification: If your personal data is inaccurate, you have the right to have that inaccurate data completed or rectified in accordance with Article 16 GDPR.
Right to erasure and restriction of processing: You have the right in accordance with Article 17 GDPR to have your personal data erased and in accordance with Article 18 GDPR to restrict the processing of that data.
Right to data portability: If you have a legitimate interest, you have the right in accordance with Article 20 GDPR to receive your personal data and to request transmission of that data to third parties.
Right to object/withdraw consent: You have the right to object at any time to the processing of your personal data in accordance with Article 21 GDPR, and in particular to processing of that data for direct marketing purposes (newsletter).

If you believe the processing of your personal data infringes data protection laws or your data protection rights are breached in any other way, you may lodge a complaint with the supervisory authority (Article 77 GDPR). In Austria, this authority is the Austrian Data Protection Authority (DSB). In this context, we also wish to refer to the DSB’s website available at https://www.data-protection-authority.gv.at/.